Privacy Statement
Facts
WHAT DOES AVANA BANK DO WITH YOUR PERSONAL INFORMATION?
Why?
Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
What?
The types of personal information we collect and share depend on the product or service you have with us. This information can include:
Social Security number
Account balances
Payment history
Transaction or loss history
Overdraft history
Checking account information
When you are no longer our customer, we continue to share your information as described in this notice.
How?
All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information; the reasons First State Bank chooses to share; and whether you can limit this sharing.
Reasons we can share your personal information
For our everyday business purposes such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus. (Yes, Avana Bank shares this information and you cannot limit this sharing).
For marketing purposes to offer our products and services to you. (Avana Bank does not share this information).
For marketing purposes to offer our products and services to you. (Avana Bank does not share this information).
For joint marketing with other financial companies (Avana Bank does not share this information).
For our affiliates’ everyday business purposes such as information about your transactions, experiences and information about your creditworthiness (Avana Bank does not share this information).
For nonaffiliates to market to you (Avana Bank does not share this information).
Questions?
Call 325-677-3000 or 325-396-4550 or go to https://avana.bank
Who We Are
Who is providing this notice?
Avana Bank means Avana Bank – Abilene and First State Bank – Menard.
What We Do
How does Avana Bank protect my personal information?
To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.
We also maintain other physical, electronic and procedural safeguards to protect this information and we limit access to information to those employees for whom access is appropriate.
How does Avana Bank collect my personal information?
We collect your personal information, for example, when you
Open an account
Apply for a loan
Use your credit or debit card
Make deposits or withdrawals from your account
Make a wire transfer
We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.
Why can’t I limit all sharing?
Federal law gives you the right to limit only:
Sharing for affiliates’ everyday business purposes – information about your creditworthiness
Affiliates from using your information to market to you
Sharing for nonaffiliates to market to you
State laws and individual companies may give you additional rights to limit sharing. See below for more on your rights under state law.
Definitions
Affiliates
Companies related by common ownership or control. They can be financial and non-financial companies.
Avana Bank has no affiliates.
Nonaffiliates
Companies not related by common ownership or control. They can be financial and non-financial companies.
Avana Bank does not share with nonaffiliates so they can market to you.
Joint Marketing
A formal agreement between nonaffiliated financial companies that together market financial products or services to you.
Avana Bank Bank doesn’t jointly market.
Other Important Information
For Texas Customers. The Avana Bank – Abilene and Avana Bank – Menard is chartered, licensed or registered under the laws of the State of Texas and by state law is subject to regulatory oversight by the Texas Department of Banking. Any consumer wishing to file a complaint against the First State Bank – Abilene and Avana Bank – Menard should contact the Texas Department of Banking through one of the means indicated below: In person, or by U.S. Mail: 2601 North Lamar Boulevard, Suite 300, Austin, Texas 78705-4294; Telephone No. (877) 276-5554; Fax No. (512) 475-1313; E-mail: consumer.complaints@dob.texas.gov, Website: www.dob.texas.gov.